Privacy Policy

PROCESSING OF CUSTOMER PERSONAL DATA AND PRIVACY

By using the Sisbond.com website, the Customer gives clear and informed consent to the processing of their personal data by the Seller.

The Seller uses the information provided by the Customer solely for fulfilling the Customer’s purchase orders and does not disclose it to third parties.

Hyggesh OÜ processes the Customer’s personal data in accordance with the requirements of the Personal Data Protection Act.

The processed personal data includes the information requested from the Customer when placing an order in the online store (first and last name, address, phone number, email address, contents of the shopping cart, and purchase history).

Hyggesh OÜ processes the Customer’s personal data for order fulfillment (including sending order-related notifications), payment for products, delivery of products, preparation and transmission of offers and news to regular customers.

The responsible data controller for the Customer’s personal data is Hyggesh OÜ.

Hyggesh OÜ does not transfer the Customer’s personal data to third parties, except in the following cases:

  • To service providers (Itella SmartPost for courier services, Montonio Finance UAB for payment solutions, AS Merit Aktiva for accounting) to the extent necessary for the delivery of products to the Customer or the use of services;
  • For collecting statistics (Google Analytics, Facebook, Instagram) – information collection for the purpose of improving the user experience of the online store.

In the cases specified in previous clause, the Customer’s personal data is processed solely for the purpose of order fulfillment, and authorized processors ensure the same level of protection of personal data as Hyggesh OÜ.

The Customer has the right to access their personal data at any time and request its modification or deletion, unless otherwise provided by law, by submitting a request to Hyggesh OÜ by email to [email protected].

If the Customer has expressed a desire and given consent to receive newsletters and/or personalized offers prepared by Sisbond.com, the Customer has the right to withdraw this consent at any time by sending a corresponding notification to Hyggesh OÜ at [email protected].

The Customer has the right to request the transfer of their personal data to another data processor by submitting a digitally signed application to Hyggesh OÜ by email to [email protected]. Hyggesh OÜ has the right to refuse to directly transfer personal data to another data processor if, in the assessment of Hyggesh OÜ, the transfer of data to a third party is not secure.

If the Customer believes that their rights are being violated by the processing of personal data in the Sisbond.com online store, the Customer has the right to appeal to the Data Protection Inspectorate and the court.

These terms and conditions are governed by and construed in accordance with the laws of the Republic of Estonia. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Estonia.

If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

The headings used in these terms and conditions are for convenience only and shall not affect the interpretation of the provisions.

No failure or delay by Hyggesh OÜ in exercising any right, power, or privilege under these terms and conditions shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

These terms and conditions constitute the entire agreement between the customer and Hyggesh OÜ relating to the subject matter herein and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, and warranties, whether oral or written.

Any notices or communications required or permitted to be given under these terms and conditions shall be in writing and shall be deemed to have been duly given if delivered personally or sent by prepaid registered post or email to the respective parties at the addresses provided herein.

For any questions or concerns regarding these terms and conditions or any other matter relating to Sisbond.com, customers may contact Hyggesh OÜ at the following email address: [email protected].

In case of any discrepancy or conflict between the Estonian version and the English version of these terms and conditions, the Estonian version shall prevail.